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Request for help

Request for help

Removal help

Please note: this form will not be processed automatically. We try to investigate your request as soon as possible, but due to volumes of requests you may not get a response for days. If you would like to delist sooner, please use the automatic system, here are the details on how to use that, please read them.

Please enter the details below carefully, especially when entering your email address as we may need to ask you some questions priror to delisting. English only please.

Please also note, enabling SPF/DKIM relate to what may send mail using a domain name, they do not relate to IP addresses ending up in a BL because it delivered spam. It is not the domain name which that gets listed here, only IP addresses. Please make absolutely certain that your IP address is not still sending spam.
Your email address
Your email address (repeated)
IP address you wish to remove (try the netmask too)
Reason for delist
What you've done to correct the issue
Why are you unable to use the automatic system